
MOCON
Data Privacy
Article 1 (Purpose)
MoCon (hereinafter referred to as the "Company") shall comply with relevant laws and regulations such as the Personal Information Protection Act and the Information and Communication Network Promotion and Information Protection Act (hereinafter referred to as the "Information and Communication Network Act I") to protect the information of individuals (hereinafter referred to as "Company Services") who use the services (hereinafter referred to as "Company Services") that the Company intends to provide (hereinafter referred to as "Personal Information").
Article 2 (Principle of Processing Personal Information)
Under the laws and regulations related to personal information and this policy, the company can collect the user's personal information, and the collected personal information can be provided to a third party only with the consent of the individual. However, if legally enforced by the provisions of the law, the company may provide the collected user's personal information to a third party without the prior consent of the individual.
Article 3 (Disclosure of this Policy)
1. The company discloses this policy through the first screen of the company's website or the connection screen with the first screen so that users can easily check this policy at any time.
2. When the company discloses this policy pursuant to paragraph (1), it makes it easy for users to confirm this policy by utilizing the font size and color.
Section 4 (Change of this policy)
1. This policy may be amended according to laws, guidelines, notices, or changes in policies or contents of government or company services related to personal information.
2. When the Company revises this policy in accordance with Paragraph 1, it shall notify the company in one or more of the following ways.
- Method of notifying on the first screen of the Internet homepage operated by the company or through a separate window
- Provide notice to you in writing, by electronic mail, or similar means
3. The Company shall notify the notice in Paragraph 2 at least 7 days prior to the effective date of the revision of this Policy. However, if there is a significant change in user rights, we will notify you at least 30 days in advance.
Article 5 (Information to Provide Company Services)
We collect the following information in order to provide our services to you.
□ Inquiry Form
- Required information to collect: General information(Company name, Your name, Email, Phone)
- Optional collection information
1) General information(Your request in short, Application by your product)
2) Engineering form(How many pivot point, Application weight, How to open it, 3D CAD data available, System supply max. voltage, System supply max. current, Operation temperature, IP Code, Opening time, Closing time, Installation Condition, 3D CAD data available
Article 6 (How We Collect Personal Information)
We collect your personal information in the following ways
1.How users enter their personal information on your homepage
2.How you enter your personal information through services other than our website, such as applications.
3.Information that you provide in the course of using our services, such as inquiries to our customer service center, activity on message boards, etc.
Article 7 (Use of Personal Information)
The Company shall use personal information in the following cases.
1.When necessary for the operation of the company, such as the delivery of notices
2. to improve services to users, such as responding to inquiries and handling complaints
3.To provide the Company's services
4.To prevent and sanction acts that interfere with the smooth operation of the service, including restrictions on use for members who violate laws and regulations and the Company's terms and conditions, and fraudulent use of the service
5.To provide information about the Company's products
Article 8 (Period of Retention and Use of Personal Information)
1.The Company shall retain and use the personal information of the user for the period necessary to fulfill the purpose of collecting and using the personal information.
2.Notwithstanding the preceding paragraph, the Company shall keep records of unauthorized use of the Service for up to one year from the date of product consultation in order to prevent unauthorized subscription and use.
Article 9 (Period of retention and use of personal information in accordance with laws and regulations)
The Company shall retain and use personal information as follows in accordance with relevant laws and regulations.
1.Retained information and retention period in accordance with the Act on Consumer Protection in Electronic Commerce, etc.
- Records on contract or subscription withdrawal: 5 years
- Records on payment and supply of goods: 5 years
- Records of consumer complaints or dispute handling: 3 years
- Records on display and advertisement: 6 months
2.Retained information and retention period under the Protection of Communications Secrets Act
- Website log data: 3 months
3. Retained information and retention period under the Electronic Financial Transactions Act
- Records on electronic financial transactions: 5 years
4.Act on the Protection and Utilization of Location Information, etc.
- Records of personal location information: 6 months
Article 10 (Principles of Destruction of Personal Information)
In principle, the Company shall destroy personal information without delay when it is no longer needed, such as the achievement of the purpose of processing the user's personal information or the expiration of the retention and use period.
Article 11 (Personal Information Destruction Procedure)
1.The information entered by the user for product consultation is transferred to a separate DB (separate filing cabinet in the case of paper) after the purpose of personal information processing is achieved, and is stored for a certain period of time (see Retention and Use Period) in accordance with the internal policy and other relevant laws and regulations, and then destroyed.
2.The Company destroys personal information for which a reason for destruction has occurred through the approval process of the person in charge of personal information protection.
Article 12 (Method of Destruction of Personal Information)
The Company deletes personal information stored in the form of electronic files using technical methods that do not allow the records to be reproduced, and destroys personal information printed on paper by shredding or incineration.
Article 13 (Measures for Transmission of Advertising Information)
1. The Company shall obtain the express prior consent of the User when transmitting advertising information for commercial purposes using electronic transmission media. However, prior consent shall not be obtained in any of the following cases.
- If the Company has collected contact information directly from the recipient through a transaction involving goods or services, and intends to transmit commercial information for commercial purposes about goods or services of the same type as those processed by the Company and transacted with the recipient within six months from the date the transaction ends.
- When a telephone solicitation seller pursuant to the Act on Door-to-Door Sales, etc. notifies the recipient of the source of collection of personal information and makes a telephone solicitation.
2.Notwithstanding the preceding paragraph, the Company shall not send commercial information for commercial purposes if the recipient indicates an intention to opt-out or withdraws prior consent, and shall notify the recipient of the results of the processing of the opt-out and withdrawal of consent.
3.The Company shall obtain separate prior consent from the recipient notwithstanding Paragraph 1 if the Company transmits commercial information for commercial purposes using electronic transmission media during the hours of 9:00 p.m. to 8:00 a.m. of the following day.
4.When the Company transmits advertising information for commercial purposes using electronic transmission media, the Company shall specifically disclose the following items in the advertising information.
- Company name and contact information
- Indication of matters regarding the intention to refuse to receive or withdraw consent to receive
5.The Company shall not take any of the following measures when transmitting commercial information for commercial purposes using electronic transmission media.
- Measures to avoid or hinder the recipient's refusal to receive advertising information or withdrawal of consent to receive advertising information
- Measures that automatically generate a recipient's contact information, such as a phone number or e-mail address, by combining numbers, symbols, or characters.
- Automatically registering phone numbers or e-mail addresses for the purpose of sending commercial information for commercial purposes. Various measures to conceal the identity of the sender of advertising information or the source of the advertisement
- Any measures to deceive the recipient into responding for the purpose of sending commercial information for profit.
Article 14 (Viewing Personal Information and Withdrawal of Consent to Collection)
1.Users and their legal representatives may view or modify their registered personal information at any time and may request to withdraw their consent to the collection of personal information.
2.Users and legal representatives may contact the personal information protection officer or person in charge in writing, by phone, or by e-mail to withdraw their consent to the collection of their subscription information, and the Company will take action without delay.
Article 15 (Change of Personal Information, etc.)
1.The user may request the Company to correct any errors in personal information through the method in the preceding paragraph.
2.The Company shall not use or provide personal information until the correction of personal information is completed in the case of the preceding paragraph, and if the Company has already provided incorrect personal information to a third party, the Company shall notify the third party of the result of the correction without delay so that the correction can be made.
Article 16 (Obligations of the User)
1.The User shall keep his/her personal information up to date, and shall be responsible for any problems arising from the User's inaccurate input of information.
2.If you register for membership by stealing another person's personal information, you may lose your user status or be punished by relevant personal information protection laws.
3.You are responsible for maintaining the security of your e-mail address, password, etc. and may not transfer or lend them to any third party.
Article 17 (Company's Management of Personal Information)
The Company takes necessary technical and administrative protection measures to ensure the safety of personal information in order to prevent loss, theft, leakage, falsification, damage, etc. when processing personal information of users.
Article 18 (Handling of Deleted Information)
The Company shall handle personal information that has been terminated or deleted at the request of the user or legal representative as specified in the "Retention and Use Period of Personal Information" collected by the Company, and shall not allow it to be viewed or used for any other purpose.
Article 19 (Minimization of Personal Information Processing and Training)
The Company limits the number of persons in charge of processing personal information to a minimum, and emphasizes compliance with laws and internal policies through administrative measures such as training for personal information processors.
Article 20 (Measures against personal information leakage, etc.)
When the Company becomes aware of the loss, theft, or leakage of personal information (hereinafter referred to as "leakage, etc."), the Company shall notify the user of all of the following items without delay and report to the Korea Communications Commission or the Korea Internet & Security Agency.
1.Items of personal information that have been leaked, etc.
2.When the leakage, etc. occurred
3.Measures to be taken by the user
4.Measures taken by information and communication service providers, etc.
5.Departments and contacts where users can receive consultation, etc.
Article 21 (Exceptions to Measures for Personal Information Leakage, etc.)
The Company may take measures to replace the foregoing notification by posting it on the Company's homepage for 30 days or more if there is a legitimate reason, such as if the contact information of the User is unknown despite the foregoing notification.
Article 22 (Protection of Personal Information Transferred Overseas)
1.The Company shall not enter into international agreements that violate relevant laws and regulations, such as the Personal Information Protection Act, regarding the personal information of users.
2.The Company shall obtain the User's consent to provide (including inquiries), entrust processing, or store (hereinafter referred to as “transfer”) the User's personal information overseas. However, if the Company discloses all of the items in paragraph 3 of this Article in accordance with the relevant laws and regulations such as the Personal Information Protection Act or notifies the User in accordance with the method prescribed by the Presidential Decree, such as by e-mail, the consent process for the transfer of personal information may not be required.
3.The Company shall notify the User of all of the following items in advance in order to obtain consent pursuant to the text of Paragraph 2 of this Article.
- Items of personal information to be transferred
- The country to which the personal information is transferred, the date and time of transfer, and the method of transfer
- Name of the person to whom the personal information is transferred (if a legal entity, its name and contact information of the person in charge of information management)
- Purpose of use, retention, and period of use of personal information of the person to whom the personal information is transferred
4.The Company shall take protective measures as prescribed by relevant laws and regulations, including the Presidential Decree of the Personal Information Protection Act, when transferring personal information overseas with consent pursuant to the text of Paragraph 2 of this Article.
Article 23 (Installation, Operation and Refusal of Automatic Collection of Personal Information)
1.The Company uses automatic personal information collection devices (hereinafter referred to as ‘cookies’) that store and retrieve usage information from time to time in order to provide individualized customized services to users. Cookies are small amounts of information sent to the user's web browser (including PC and mobile) by the server (http) used to operate the website and are also stored in the user's storage space.
2.You have a choice about the installation of cookies, so you can accept all cookies, confirm each time a cookie is stored, or refuse to store all cookies by setting the options in your web browser.
3.However, if you refuse to save cookies, you may have difficulty using some of the Company's services that require you to log in.
Article 24 (How to specify permission to install cookies)
You can set settings such as allowing cookies and blocking cookies through your web browser option settings.
1.Edge: Settings menu on the top right of the web browser > Cookies and site permissions > Manage and delete cookies and site data
2.Chrome: Settings menu in the top right corner of your web browser > Privacy and security > Cookies and other site data
3.Whale: Settings menu in the top right corner of your web browser > Privacy > Cookies and other site data
Article 25 (Designation of the Company's Personal Information Protection Officer)
1.The Company designates the relevant departments and the person in charge of personal information protection as follows to protect users' personal information and handle complaints related to personal information.
- Personal Information Protection Officer
1)Name: Sangmin Chae
2)Position: CEO
3)Phone Number: +82 10-2408-4422
4)Email: sangmin@moconlab.com
Article 26 (Rescue Method for Infringement of Rights)
1. In order to receive relief due to personal information infringement, the data subject may apply for dispute resolution or consultation with the Personal Information Dispute Mediation Committee and the Korea Internet & Security Agency's Personal Information Infringement Reporting Center. For other reports and consultations on personal information infringement, please contact the following agencies.
- Personal Information Dispute Mediation Committee: (without national code) 1833-6972 (www.kopico.go.kr )
- Personal Information Infringement Reporting Center: (without country code) 118 (privacy.kisa.or.kr )
- Supreme Prosecutors' Office: (without country code) 1301 (www.spo.go.kr )
- National Police Agency: 182 (without country number) (ecrm.cyber.go.kr )
2. The company guarantees the data subject's right to self-determination of personal information and strives to provide counseling and relief for damage caused by personal information infringement, and if you need to report or consult, please contact the department in charge under paragraph (1).
3. A person who has been infringed on rights or interests due to dispositions or omissions made by the head of a public institution may request an administrative trial as prescribed by the Administrative Appeals Act on the request under Articles 35 (reading personal information), 36 (correction and deletion of personal information), and 37 (suspension of processing personal information).
- Central Administrative Appeals Committee: (without national code) 110 (www.simpan.go.kr )
Supplementary Provisions
Article 1 This policy will come into effect from 2025.06.05.
01
Application submission
02
Document screening
03
First interview
04
Second interview
05